Easy Returns

- Returns & Exchanges -

We offer Free Returns & Free Exchanges!

Returns & Exchanges by Mail

We are happy to process your return or exchange promptly.  For a full refund, please make sure to returns items within 45 days from the date of purchase Returns received after 45 days from the date of purchase will receive store credit only.  We accept exchanges at any time, within our policy guidelines.

• Please fill out your Sabon Return Form and sign your UPS Return Label.
• Pack items safely for shipping and seal the box
• Place the UPS Return Label on the outside of the box and drop off your package at your local UPS location or hand over the package to a UPS driver. 
• All returns will be credited to the original form of payment

* Please allow up to 10 days for us to receive your return and process your request. Once your return is processed, we will send an email or give you a call with confirmation of your credit, exchange shipment or arrange for payment.

* In the case that you return any portion of your order, the shipping costs are non-refundable.

*If you received a free gift with an order that you decide to return, please also return the free gift as well. If the free gift is not returned with the order, it's value will be deducted from the overall return.

*Customers may return or exchange any products unless clearly used.

Returns & Exchanges to Retail Locations

Items purchased online or outside of New York State may be exchanged, but not refunded, in stores, within 45 from date of purchase. Refunds for online purchases will not be handled in store.